Shipping & Delivery Terms

Shipping Policy

At LDNIO Egypt, we are committed to delivering your order safely and as quickly as possible.

Delivery Coverage

We currently ship to all governorates across Egypt.

Processing Time

• Orders are processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays may be processed on the next working day.

Delivery Time

Estimated delivery times:

• Cairo & Giza: 1–3 business days
• Other governorates: 2–5 business days

Delivery times may vary during sales periods, holidays, or due to courier delays.

Shipping Fees

Shipping fees are calculated based on:

• Delivery location
• Order size and weight
• Available shipping promotions

Shipping costs will appear during checkout before payment confirmation.

Order Tracking

Once your order is shipped, you may receive a confirmation message or tracking details through phone, email, or WhatsApp.

Failed Delivery Attempts

If the courier cannot reach you after multiple attempts, the order may be returned or canceled.

Please ensure your shipping information and phone number are correct.

Inspection Upon Delivery

Customers are encouraged to inspect the package upon delivery before accepting the shipment.

Damaged or Missing Items

If your order arrives damaged or incomplete, please contact our support team within 24 hours of receiving the order.

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For shipping inquiries, please contact our customer support team through our official store channels.